🔍 Preview of status.vdr.secureworks.com
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 2026 - 12:00 EDT
Scheduled - We will be deploying new version to production during our regular planned updates schedule.
During this period, you may encounter some connectivity issue or data inconsistency in the interface. Please allow some time for the data to be fully available.
It is also possible that you need to do a full refresh in your browser to clear stored cache in order to view the new version completely.

Apr 30, 2026 12:00-15:00 EDT

About This Site

This is Secureworks® Taegis™ VDR status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with VDR, get in touch with us either directly through the product, or at vdr@sophos.com and we'll get back to you as soon as we can.

Support & Knowledge Base Operational
90 days ago
100.0 % uptime
Today
VDR (US-1) Under Maintenance
90 days ago
100.0 % uptime
Today
VDR Console (US1) Under Maintenance
90 days ago
100.0 % uptime
Today
Indexing Engine (US1) Operational
90 days ago
100.0 % uptime
Today
APIs (US1) Under Maintenance
90 days ago
100.0 % uptime
Today
Prioritization Engine (US1) Operational
90 days ago
100.0 % uptime
Today
VDR (US-2) Under Maintenance
90 days ago
100.0 % uptime
Today
Indexing Engine Operational
90 days ago
100.0 % uptime
Today
VDR Console Under Maintenance
90 days ago
100.0 % uptime
Today
APIs Under Maintenance
90 days ago
100.0 % uptime
Today
Prioritization Engine Operational
90 days ago
100.0 % uptime
Today
VDR (CAN-1) Under Maintenance
90 days ago
100.0 % uptime
Today
VDR Console Under Maintenance
90 days ago
100.0 % uptime
Today
APIs Under Maintenance
90 days ago
100.0 % uptime
Today
Prioritization Engine Operational
90 days ago
100.0 % uptime
Today
Indexing Engine Operational
90 days ago
100.0 % uptime
Today
VDR (Cloud) Under Maintenance
90 days ago
100.0 % uptime
Today
VDR Console Under Maintenance
90 days ago
100.0 % uptime
Today
Indexing Engine Operational
90 days ago
100.0 % uptime
Today
APIs Under Maintenance
90 days ago
100.0 % uptime
Today
Prioritization Engine Operational
90 days ago
100.0 % uptime
Today
VDR (US-0) - Scanning Engines Under Maintenance
90 days ago
100.0 % uptime
Today
Scanning Engine Under Maintenance
90 days ago
100.0 % uptime
Today
Auto-Discovery Engine Under Maintenance
90 days ago
100.0 % uptime
Today
Edge Services Networking Under Maintenance
90 days ago
100.0 % uptime
Today
Connectors Under Maintenance
90 days ago
100.0 % uptime
Today
Remediation Connector Under Maintenance
90 days ago
100.0 % uptime
Today
Data Ingestion Connector Under Maintenance
90 days ago
100.0 % uptime
Today
Panopticon Under Maintenance
90 days ago
100.0 % uptime
Today
VDR (Partner Instances) Under Maintenance
90 days ago
100.0 % uptime
Today
VDR Console Under Maintenance
90 days ago
100.0 % uptime
Today
Indexing Engine Under Maintenance
90 days ago
100.0 % uptime
Today
APIs Under Maintenance
90 days ago
100.0 % uptime
Today
Prioritization Engine Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 30, 2026

Unresolved incident: We're updating Taegis™ VDR with new features!.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
Completed - The scheduled maintenance has been completed.
Apr 23, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 13:00 EDT
Scheduled - We will be deploying new version to production during our regular planned updates schedule.
During this period, you may encounter some connectivity issue or data inconsistency in the interface. Please allow some time for the data to be fully available.
It is also possible that you need to do a full refresh in your browser to clear stored cache in order to view the new version completely.

Apr 22, 06:27 EDT
Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.